For questions regarding IBM Professional Certification Marketplace products, your order, or the ordering process, our customer service representatives will be happy to assist you. You can contact us by using the information below:

Email: IBMMarketplaceHelp@Pearson.com

Office Hours: Monday - Friday, 9:00 a.m. - 5:00 p.m. CT; closed on local holidays.

We will respond to all email requests within 1-2 business days. When inquiring about an order, please provide your order number and the e-mail address associated with your IBM Professional Certification Marketplace account.